Offer Terms and Conditions
SITTERS "JOIN FREE FOR 30 DAYS + £30.00 OF FREE CHILDCARE" OFFER TERMS AND CONDITIONS
These Terms and Conditions ("Offer Terms") apply to the Sitters “Join Free for 30-Days + £30.00 of Free Childcare” promotional offer (the "Offer"). By participating in the Offer, you agree to these Offer Terms, in addition to Sitters' standard Terms and Conditions and Privacy Policy.
1. Eligibility
1.1 The Offer is available to new Sitters customers only.
1.2 The Offer is open to residents of the United Kingdom, or those who will be staying in the UK for more than 3 months from the date of registration.
1.3 The Offer applies only to childcare booked at the user's main home address. Bookings made for childcare at secondary residences, temporary accommodation (including but not limited to hotels, holiday lets, or serviced apartments), or any address other than the user's main home address are not eligible for this Offer.
1.4 The Offer is limited to one account per household or family group.
1.5 The Offer cannot be used in conjunction with any other promotional offer.
1.6 Sitters reserves the right to cancel participation in this Offer where any misuse, fraud, or multiple account creation is suspected.
2. 30-Day Free Membership Terms
2.1 The 30-Day Free Membership begins on the date registration is completed and provides free Sitters membership only.
2.2 Any bookings made during the trial period will still require payment for the hours worked by the sitter, in line with Sitters’ standard terms and conditions.
2.3 During the Free Membership period, users will have access to all the benefits of a paid Sitters membership.
2.4 At the end of the 30-Day Free Membership period, membership will automatically renew on a paid basis at a cost of £19.95 for 3 months’ membership unless cancelled via the Sitters App before the trial period ends.
2.5 Paid membership renews every 3 months and can be cancelled at any time via the Sitters App, in line with Sitters’ standard terms and conditions.
3. Cashback Terms
3.1 To qualify for the £30 of free childcare (provided as cashback), users must complete and pay for their first booking through the Sitters platform.
3.2 Cancelled bookings or any bookings paid outside the Sitters platform are not eligible.
3.3 If a user cancels their membership during the Free Trial without completing a booking, they will not be eligible for the £30 cashback.
3.4 Cashback will be issued as a refund to the bank card saved on your account within 5-10 working days following the successful completion of the eligible booking.
3.5 Users will receive up to £30 cashback:
• The cashback amount will match the cost of the first completed booking, up to a maximum of £30.
• Any unused balance cannot be carried forward, exchanged for cash, or used on subsequent bookings.
3.6 The cashback entitlement expires 6 months after the date of registration if no qualifying booking is completed within that time.
3.7 Cashback is non-transferable, non-exchangeable, and cannot be redeemed in any other form.
4. General Terms
4.1 Sitters reserves the right to amend, suspend, or withdraw the Offer or these terms at any time without prior notice.
4.2 Changes will not affect users who have already registered and remain eligible under the Offer.
4.3 Sitters' decisions on all matters relating to this Offer are final.
5. Contact
For any questions about this Offer, please contact our support team at: [email protected]